How long does delivery take?
Basic orders deliver within 72 hours, Premium within 48, and Deluxe within 24. Add the Rush Upgrade to any package to move to the front of the queue.
What information do I need to provide?
Just fill out our intake form — the occasion, the person it's for, any memories or emotions you want captured, your preferred genre, and vocal style. We handle the rest.
What is the revision policy?
Premium includes 1 free revision and Deluxe includes 2. Basic has no revisions included but you can add one for +$10. We want you to love your song.
What file formats do I receive?
Basic delivers an MP3. Premium delivers MP3 + WAV. Deluxe delivers MP3 + WAV + individual stem files so you can remix or reuse elements.
Can I order a song as a gift?
Absolutely — gifting is one of our most popular use cases. Add Gift Packaging for +$5 and we'll send a beautiful reveal email directly to your recipient.
What genres are available?
Pop, R&B, Acoustic, Rock, Trap, Hip-Hop, Lo-Fi, Country, and Jazz. Deluxe has access to all genres. Basic and Premium can select from the standard list.